iPhone: Setting up Email

iPhone: Setting up Email

We know you’re excited to get your email set up on your iPhone®, iPad® or iPod® Touch. We should have your email working on your device in about 5 minutes. These steps work for most of our customers, but sometimes you might need to make some additional changes depending on where you live and which ISP(s) you use.

If you follow the steps below, and you can’t receive or send email, please see iPhone: Troubleshooting Email for help.

BEFORE YOU START: The steps for setting up email on an iPhone, iPad, or iPod Touch depend on which type of email account you have: POP or IMAP. If you don’t know which one you have, see Finding Your Email Program’s Settings.

To Set up Email on Your iPhone, iPad, or iPod Touch

  1. Go to Settings.
  2. On the Settings screen, tap Mail, Contacts, Calendars.
  3. Tap Add Account.
  4. Tap Other.
  5. Tap Add Mail Account.
  6. Enter your Name, email Address, Password, and a short Description for your email. Tap Next.
  7. If you have IMAP, tap IMAP. If you’re not sure, tap POP.
  8. Use these settings for your Incoming Mail Server, depending on the type of email account you have:
    POP
    Tap POP at the top.
    Host Name pop.secureserver.net
    User Name Enter your full email address.
    Password Enter your email account password.
    IMAP
    Tap IMAP at the top.
    Host Name imap.secureserver.net
    User Name Enter your full email address.
    Password Enter your email account password.
  9. Use these settings for your Outgoing Mail Server:
    SMTP (Outgoing Mail Server)
    Host Name smtpout.secureserver.net
    User Name Enter your full email address.
    Password Enter your email account password.

    NOTE: Even though iOS labels these fields as Optional, our email servers require them to send email.

  10. If you have IMAP, tap Next, and then tap Save. Otherwise, just tap Save.

That’s it. On your device, go to Mail (it’s usually in the row at the bottom of your screen). If everything is working OK, you should see some email messages. To make sure you can send messages, go ahead and compose an email and send it to yourself.

If you’re not receiving email messages or you can’t send messages, see iPhone: Troubleshooting Email. Don’t worry. There are a few things that can happen during the setup process. We’ll help you investigate and fix them.